Q. What is the average shipping time?
After shipping, the average delivery time is 7-15 business days depending on your location.

Q: Is there a processing time?
Yes. Orders are typically processed within 3-5 business days. Due to the high volume of orders we receive, there may be some minor delays, so please don't worry if you don't receive tracking information within 3-5 days. Some products are in stock and ready to ship without waiting! So usually items that are in stock are shipped in 1-2 business days.

Q: What if I ordered the wrong item?
If you have ordered the wrong item, please contact our customer support team at support@meigocam.com. We cannot guarantee that we will be able to send you the correct item if it has already been dispatched.

Q: What is the average lifespan of a cell phone?
Good question! Our cell phones have the same lifespan as a normal cell phone and will not be any different because he is just a normal cell phone.

Q: How to use this mobile phone? Is there any tutorial on how to use it?
First of all, it is an ordinary mobile phone, and its usage is no different from that of a normal mobile phone. In addition, for insurance purposes, after you receive the mobile phone, please contact us at support@meigocam.com, and we will send you how to use it and a video.

Q: Does the phone have a warranty?
certainly! We offer a 30-day warranty that covers any accident that may happen to your phone within 30 days of purchase. Please note that if the phone you receive has a case, please do not try to open the case, otherwise the phone will be damaged.

Q: What types of payment methods are accepted?
We accept Visa, Mastercard, PayPal and digital currencies, if you pay with digital currencies then you will get a discount.

Q: Do you ship worldwide?
Yes! We offer shipping to most countries in the world :)

Q: How do I find my tracking number?
easily! Once your order ships, you will receive a shipping update email with your tracking number.

Q: What if my order arrives damaged?
Contact us as soon as possible! If your order is damaged in any way, shape, or form, please feel free to contact our support team so we can fix it.

Q: The address I entered is out of date or incomplete. what should I do?
If you believe you have provided the wrong address, please contact our support team as soon as possible.

Q: What if I can't find my question?
If your important question is not answered, please feel free to contact our support team at support@meigocam.com as we will be happy to provide you with any further assistance you require!